Reach out to your store manager or your sales rep at Holten Impex
to request access to pricing. To request pricing for select
employees, simply ask them to register on app.holten.ca and
provide their email addresses to your sales rep at Holten Impex.
Please note that prices aren't shown by default to protect
sensitive and confidential information. Once registered and
enabled, pricing is visible by clicking/tapping on any product. To
learn more about our app, go to Menu > How To > Portal.
Negative quantity means commitments outnumber current stock. While
we wait for our overseas shipment, you may place an order to
reserve the stock. However, product is distributed on a first-come
first-serve basis. Contact customer service for additional stock
information. To learn more about our app, go to Menu > How To >
Portal.
Please note that most products don’t have pictures yet but we’re
working on getting them up. To learn more about our app, go to
Menu > How To > Portal.
Available quantity and overseas shipment may include multiple
lots, committed stock, backorder and special-order quantity and
will be distributed on a first-come first-serve basis. Be sure and
place an order to secure stock. Always confirm availability with
our customer service team. To learn more about our app, go to Menu
> How To > Portal.
If the estimated time of arrival is to be determined, then the
product hasn't been loaded onto the ship or left the port. No ETA
can be determined unless the product leaves the port first. To
learn more about our app, go to Menu > How To > Portal.
Estimated time of arrival is subject to change. We have no control
over international shipping, container shortages, union strikes,
ship blockades etc. To learn more about our app, go to Menu > How
To > Portal.
You may experience a longer than usual ship out date if the
material is required from other warehouses or we are waiting on
inventory to arrive from overseas. Be sure to check online on the
inventory status prior to ordering, Inventory under “other”
warehouses would require transit to our distribution center prior
to ship out. Movement of material between warehouses can take 3-7
days. For additional information please contact our Customer Care.
To learn more about our app, go to Menu > How To > Portal.
Products may not be available on the portal for several reasons.
It may be a new line launch, a product sold exclusively in our
retail stores, or an discontinued item. If you are looking for a
particular product and can not find it on the portal please
contact your sales rep from Holten Impex or our Customer Service
Team. To learn more about our app, go to Menu > How To > Portal.